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Have you got a big heart for young people? Perhaps you can see the effects of trauma that stop our youth from having meaningful work prospects and continually losing battles with motivation and substance abuse. Becoming a youth worker is a way of showing you care by demonstrating that there is hope, and a better way to live life. You can make a huge contribution by supporting our younger generations by being a mentor and leading those who need the example of a positive fun filled life.
Youth workers work in government, church, welfare and Indigenous organisations. They work at the centre of the action with young people at risk or in crisis situations as well as with youth who need appropriate activities and social interaction to feel involved, important, connected and motivated in their lives.
This qualification covers people with responsibility for the development and the outcomes of programs and services for young people managed through a range of agencies and designed to meet the social, behavioural, health, welfare, developmental and protection needs of young people. This work may be undertaken through employment in community, government and welfare agencies.
The qualification is designed to ensure that policies and guidelines of the employing organisation are implemented and includes responsibility for direction and supervision of staff, contracting external agencies and/or management of specialist services.
Employability Skills
To view the Empoyability Skills Summary for this qualification, click the button below.
Graduate Outcomes
Upon successful completion of qualification, possible occupational titles may include (but are not necessarily limited to):
- Case Manager
- Coordinator youth and family services
- Indigenous youth worker
- Coordinator youth services
- Program manager
- Senior case worker
- Senior youth worker
- Youth work team leader
- Youth worker
Completion of this course qualifies the graduate to apply for membership to the following organisations/associations (subject to organisation-specific requirements being met by the applicant; refer to individual organisation policy):
Articulation and Study Pathways
Pathways for this program include:
- Charles Sturt University - Bachelor of Social Science (Social Welfare): 2 years credit
This course is delivered in mixed-mode block training, consisting 8 modules. Students are required to attend all training blocks to receive training, and to participate in group work and practical observation of applied knowledge gained during training. Assessments may be completed in class, however students are expected to complete any assessments not completed in block study periods in their own time between blocks.
Stage 1
| Unit Code |
Unit Title |
Unit Type |
| Module 1: Youth Culture |
| HLTHIR403C |
Work effectively with culturally diverse clients and co-workers |
Elective |
| HLTHIR404D |
Work effectively with Aboriginal and Torres Strait Islander People |
Elective |
| Module 2: Youth in the Community |
| CHCCD412B |
Work within a community development framework |
Elective |
| Stage 2
| Unit Code |
Unit Title |
Unit Type |
| Module 3: Working with Groups |
| CHCGROUP403D |
Plan and conduct group activities |
Core |
| Module 4: Managing the Youth Work Environment |
| CHCCOM504B |
Develop, implement and promote effective workplace communication |
Core |
| CHCCS513C |
Maintain an effective community sector work environment |
Core |
| CHCCS502C |
Maintain legal and ethical work practices |
Core |
| Stage 3
| Unit Code |
Unit Title |
Unit Type |
| Module 5: Youth Work Programs |
| CHCCS503B |
Develop, implement and review services and programs to meet client needs |
Core |
| CHCYTH505E |
Support youth programs |
Core |
| Module 6: Crisis Management and Safety |
| CHCYTH608D |
Manage service response to young people in crisis |
Core |
| HLTWHS401A |
Maintain workplace WHS processes |
WHS Elect |
| Stage 4
| Unit Code |
Unit Title |
Unit Type |
| Module 7: Empowering and supporting the rights of Young People |
| CHCCHILD404B |
Support the rights and safety of children and young people |
Core |
| CHCYTH504A |
Support young people to take collective action |
Core |
| Module 8: Networking & Referral Support |
| CHCYTH501A |
Develop and implement procedures to enable young people to address their needs |
YW Elect |
| CHCNET404B |
Facilitate links with other services |
Core |
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Enrolling Semester 2: now
Location: Townsville
Delivery: Mixed Mode, Distance (workshops included) call for options
All delivery options include face to face training.
Course training materials are included in the enrolment fee, and include assessment workbooks and access to our online training portal provided by PBWorks. For students who have no internet access, printed materials will be made available. For students who have internet access but want printed materials, they can be provided separately for a fee to cover production of materials.

Support to pay your fees
At Community Training Australia there is assistance to help you pay your fees.
VET FEE HELP, a system like HECS at university (find more information at www.deewr.gov.au/vetfeehelp)
VET FEE-HELP is an income contingent loan scheme that assists eligible students to pay for all or part of their VET tuition fees. Students wishing to access VET FEE-HELP assistance are invited to discuss their eligibility with the staff at the Information Office at any CTA campus.
Eligibility
To gain entry into CHC51408 Diploma of Youth Work candidates must:
1. Be recognised as competent, through a recognised training program or recognition process, against the following core units of competency from CHC41808 Certificate IV in Youth Work:
CHCCOM403A Use targeted communication skills to build relationships
CHCCS400C Work within a relevant legal and ethical framework
CHCCS422B Respond holistically to client issues and refer appropriately
CHCYTH401B Engage respectfully with young people
CHCYTH402C Work effectively with young people in the youth work context
HLTHIR403C Work effectively with culturally diverse clients and co-workers
HLTWHS300A Contribute to WHS processes
OR
2. Have sufficient relevant youth sector experience and knowledge to indicate likely success at this level of qualification in a job role involving:
- The application of knowledge with depth in some areas and demonstration of a broad range of technical and other skills
- A wide range of tasks and roles in a variety of contexts, with complexity in the range and choices of actions required
- The exercise of discretionary judgement and decision making under general guidance.
How to apply
Directly to Townsville Campus: Part-time applicants and mid year applicants - full-time and part-time
The Community Training Australia website is host to relevant documents you will need to sign up for this course. Click the button below to view all of the related files and documents.
We also encourage all potential students to read general information about studying with Community Training Australia, which can be accessed by clicking on the button below.
Recognition of Prior Learning (RPL) and Credit Transfers
RPL is the process of collecting the evidence that you have the required skills and knowledge already to provide the qualification or statement of attainment for a specific unit of competency. If you believe that you have enough experience in this field to demonstrate your skills and knowledge or have gained skills through a formal training pathway or a mix of these, you should enquire about RPL. Related industry experience should be in a role specific to this qualification and include significant work related to the units listed above. In other situations, you may have already completed training for some of the required units. In this situation you may be eligible for Credit Transfer.
ABSTUDY Information
This course is considered by Centrelink to qualify as full-time study, and as such all our Aboriginal and Torres Strait Islander students are eligible to receive ABSTUDY benefits for the duration of their study. These benefits include Government-funded travel to Townsville for study, accommodation and meals while you study in Townsville, and depending on income a fortnightly allowance paid to your bank account. Please click the button below to download appropriate ABSTUDY forms and for more information. You can submit the appropriate ABSTUDY forms with your enrolment application and we will forward them on your behalf, or you can apply to Centrelink directly and notify us that you intend to claim ABSTUDY so that we can arrange your travel and accommodation for you. Please note: ABSTUDY requires a minimum of three (3) weeks in advance in order to process travel and accommodation applications for our students (added to our administrative time to process your enrolment application). If we do not receive your enrolment pack with time to process before this minimum period, there is a good chance that the travel and accommodation for your first block will not be funded initially, and you will have to organise your own travel and accommodation for this first block. However, assuming your application to ABSTUDY is successful after this point, you may claim back a rebate for the money spent on these arrangements so long as you keep your receipts (the form required to claim back money spent on study-related travel and accommodation is also available to download through the button below).
Request More Information
If you have any more questions regarding this course, the button below will take you to a form that you can fill out with your detailed request. You may leave us a phone number or email address and a member of our staff will get back to you as soon as possible. Alternatively, you can call our office on (07) 4772 4103 and one of our friendly staff will look after you.


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