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CTA Policies are clearly set out. You can view all our policies by clicking on the link below.
Policy 025 - Fair Treatment and Equal Benefits and Opportunity ProceduresPolicy 024 Statement of VET Tuition AssurancePolicy 023 Student Selection ProceduresPolicy 022 VET FEE-HELP Refund and ReviewPolicy 021 VET Assistance Review Process and AppealsPolicy 020 Student Personal InformationPolicy 019 Complaints and Appeals for Non Academic MattersPolicy 018 Complaints and Appeals for Academic MattersPolicy 017 Website Terms and ConditionsPolicy 015 Complaints and AppealsPolicy 014 Disciplinary ProcedurePolicy 013 Safe Learning EnvironmentPolicy 012 Suspend of Cancel EnrolmentPolicy 010 Literacy and NumeracyPolicy 008 Competency StandardsPolicy 006 Learner RecordsPolicy 005 Continuous ImprovementPolicy 004 Legislative CompliancePolicy 003 National RecognitionPolicy 001 Access and Equity
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All prices are calculated in Australian Dollars.
Delivery of Services and Products
Where appropriate for particular products or services, Community Training Australia will deliver with written or verbal instructions as to delivery timeframes and or schedules. Courses that a prospective student has formally enrolled in, can expect student materials and accompaying documents to be delivered within 14 working days, *(subject to enrolment process including RTO requirements and enrolment acceptance.) Further information can be obtained through our main office on 07 4772 4103.
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