Mediation is the process of assisting two or more people come to an agreement in difficult and complex matters. Mediation helps people to come to an agreement that they hadn’t been able to through a simple but fair process of negotiation. Mediation can help couples, families, workplaces and communities that are in conflict.

Disagreement costs are huge, emotionally, financially and sometimes physically. Feeling that someone else is treating you unfairly can take up all your energy and by comparison mediation is an easier alternative. Mediation can be friendly and supportive while still fair and impartial in assisting people find solutions to problems that they are not able to work out themselves. Mediation is not counselling. It is not about trying to help people emotionally, however the outcome from mediation can often bring great relief to people, as the conflict is over and a workable solution has been arrived at.

This qualification is a great extension to counselling skills. Since the changes in Family Law which now includes compulsory mediation for those intending to go to court over child access after a separation means that there is a new and large demand in the community for mediators. There are also many other areas that mediators are involved in such as property division, neighbourhood disputes, family disputes, workplace conflict etc.

Employability Skills

To view the Empoyability Skills Summary for this qualification, click the button below.

Graduate Outcomes

Upon successful completion of qualification, possible occupational titles may include (but are not necessarily limited to):

• Indigenous connection worker
• Mediation worker
• Indigenous family consultant
• Mediator
• Mediation case worker
• Specialist mediation worker

Completion of this course qualifies the graduate to apply for membership to the following organisations/associations (subject to organisation-specific requirements being met by the applicant; refer to individual organisation policy):

• Australian Mediation Association (Non-accredited Membership; accreditation with AMA involves meeting extra requirements)
• Institute of Arbitrators and Mediators Australia (Associate Membership, provided applicant is aged at least 28 at time of application)
• LEADR Association of Disupte Resolvers (Associate Membership; Practitioner Membership if actively working in ADR)
• Australian Community Counselling Association (Affiliate Membership)

Articulation and Study Pathways

Articulation and further study pathways for this program include:

This course is delivered in mixed-mode block training, consisting of two 5-day and one 3-day  training blocks, spread over several months in Townsville, Queensland. Students are required to attend all training blocks to receive training, and to participate in group work and practical observation of applied knowledge gained during training. Assessments may be completed in class, however students are expected to complete any assessments not completed in block study periods in their own time between blocks.

Stage 1

Stage 2

Stage 3

The course dates for the 2011 year are as follows (subject to change):

The enrolment fees for the entire course, excluding any credit transfers and/or RPL (see below), are as follows (subject to change):

Full Fee - $1140.00

Concession - $456.00

(proof of concession must be present at the time of enrolment, please refer to your enrolment pack information)

Course training materials are included in the enrolment fee, and include assessment workbooks and access to our online training portal provided by PBWorks. For students who have no internet access, printed materials will be made available. For students who have internet access but want printed materials, they can be provided separately for a fee to cover production of materials.

Eligibility

There are no specific eligibility requirements for this qualification.

Enrolment Forms

The Community Training Australia website is host to relevant documents you will need to sign up for this course. Click the button below to view all of the related files and documents.

Once all required forms have been completed and signed, you have four methods of delivering your application to us:

We also encourage all potential students to read general information about studying with Community Training Australia, which can be accessed by clicking on the button below.

Recognition of Prior Learning (RPL) and Credit Transfers

RPL is the process of collecting the evidence that you have the required skills and knowledge already to provide the qualification or statement of attainment for a specific unit of competency. If you believe that you have enough experience in this field to demonstrate your skills and knowledge or have gained skills through a formal training pathway or a mix of these, you should enquire about RPL. Related industry experience should be in a role specific to this qualification and include significant work related to the units listed above. In other situations, you may have already completed training for some of the required units. In this situation you may be eligible for Credit Transfer.

ABSTUDY Information

This course is considered by Centrelink to qualify as full-time study, and as such all our Aboriginal and Torres Strait Islander students are eligible to receive ABSTUDY benefits for the duration of their study. These benefits include Government-funded travel to Townsville for study, accommodation and meals while you study in Townsville, and depending on income a fortnightly allowance paid to your bank account. Please click the button below to download appropriate ABSTUDY forms and for more information. You can submit the appropriate ABSTUDY forms with your enrolment application and we will forward them on your behalf, or you can apply to Centrelink directly and notify us that you intend to claim ABSTUDY so that we can arrange your travel and accommodation for you. Please note: ABSTUDY requires a minimum of three (3) weeks in advance in order to process travel and accommodation applications for our students (added to our administrative time to process your enrolment application). If we do not receive your enrolment pack with time to process before this minimum period, there is a good chance that the travel and accommodation for your first block will not be funded initially, and you will have to organise your own travel and accommodation for this first block. However, assuming your application to ABSTUDY is successful after this point, you may claim back a rebate for the money spent on these arrangements so long as you keep your receipts (the form required to claim back money spent on study-related travel and accommodation is also available to download through the button below).

Request More Information

If you have any more questions regarding this course, the button below will take you to a form that you can fill out with your detailed request. You may leave us a phone number or email address and a member of our staff will get back to you as soon as possible. Alternatively, you can call our office on (07) 4772 4103 and one of our friendly staff will look after you.