CHC51712 Diploma of Counselling
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Course Information

The Diploma of Counselling (CHC51712) is a nationally recognised course that provides the first step towards a career in Counselling and entry into the counselling profession. It aims to provide you with generic counselling skills and knowledge including communication skills, knowledge of a range of commonly used counselling modalities, referral skills and the ability to work within an organisation in a counselling role.


reach-outCounselling is the art of listening and skilful questioning to assist people make sense of their lives and to make quality decisions for the future. In our lives there are times when we all need someone to talk to, someone who cares. Counsellors don’t give advice rather they help people find the right path for them. They refer to specialists for medical, psychological or community support. They work with people of all ages, cultures, and backgrounds. They help people cope with grief and loss, suicide, depression and anxiety and stress, trauma, abuse, confusion, goals and directions, relationship worries, parenting issues, discrimination, gender issues and problems too numerous to name. You will know if you are suited to this occupation because you will find that people always talk to you about their problems! Chances are you will make a great counsellor. Learning the skills and having the qualification will give you the confidence to do what you do best.


This course is designed to assist those wanting to work in areas such as family support services, not-for-profit community organisations, government agencies, sexual health services, community health centres, outreach services, residential services, refugee support services, women’s health centres and Indigenous community service organisations.



Graduate Outcomes

Upon successful completion of qualification, possible occupational titles may include (but are not necessarily limited to):

  • Counsellor
  • Problem Gambling Worker

Completion of this course qualifies the graduate to apply for membership to the following organisations/associations (subject to organisation-specific requirements being met by the applicant; refer to individual organisation policy):



Articulation and Study Pathways

Pathways for this program include:

  • Charles Sturt University - Bachelor of Social Science (Social Welfare): 1.5 years credit
  • Community Training Australia  – CHC80208 Vocational Graduate Diploma of Relationship Counselling: allows entry into this qualification, after a 6 month full-time, 12 month part-time internship


Further negotiations are underway with Universities and other Tertiary Education Providers. This qualification may also allow entry into certain other qualifications in the Community Services VET Training Package at Advanced Diploma, Vocational Graduate Certificate or Vocational Graduate Diploma level.



Course Structure

This great course can be studied by mixed mode which is a fast track study option allowing you to be part of a classroom experience while doing a great deal of the work from the comfort of your own home. Excellent facebook communication is available as well as on-line support materials to keep the learning happening in a dynamic way between face to face contact opportunities. Many working people as well as those with other responsibilities find this mode better than long winded programs with daily attendance or distance education which can be hard to complete totally on your own. Get a qualification within 8 months, meet great like minded people and have the flexibility of being able to do some of your learning off-site!


If you are not able to make classroom courses we do have the best distance programs available as we have caring and helpful tutors available to make distance education really work for you.


Stage 1

Unit Code Unit Title Unit Type
Module 1: Culture and Counselling
HLTHIR403C Work effectively with culturally diverse clients and co-workers Core
HLTHIR404D Work effectively with Aboriginal and Torres Strait Islander People Elective
Module 2: Communication and Counselling
CHCCSL502A Apply specialist interpersonal and counselling interview skills Core
Module 3: Structuring Counselling
CHCCSL501A Work within a structured counselling framework Core
CHCCSL503A Facilitate the counselling relationship Core

Stage 2

Unit Code Unit Title Unit Type
Module 4: Personality and Learning Theories
CHCCSL504A Apply personality and development theories Core
CHCCSL505A Apply learning theories in counselling Core
Module 5: Counselling to Suit the Client
CHCCSL512A Determine suitability of client for counselling services Core
CHCCSL506A Apply counselling therapies to address a range of client issues Core
(note: requires CHCCSL502A as pre-requisite)
Module 6: Grief and Loss
CHCCS426A Provide support and care relating to loss and grief Elective

Stage 3

Unit Code Unit Title Unit Type
Module 7: Case Management and Decision Making
CHCCM503C Develop, facilitate and monitor all aspects of case management Core
CHCCSL507A Support clients in decision-making processes Core
Module 8: Legal and Ethical Counselling
CHCCSL508A Apply legal and ethical responsibilities in counselling practice Core
Module 9: Suicide Intevention
CHCCS417A Provide support and care relating to suicide bereavement Elective
CHCCS514A Recognise and respond to individuals at risk Core

Stage 4

Unit Code Unit Title Unit Type
Module 10: Safe Reflective Practice
CHCCSL509A Reflect and improve upon counselling skills Core

(note: requires CHCCSL501A, CHCCSL503A, CHCCSL507A as pre-requisites)
HLTWHS300A Contribute to WHS processes Core
Module 11A: Body Therapies
CHCCSL513A Apply somatic distress reduction techniques Elective
Module 11B: Prayer Counselling
CHCCS403B Provide brief intervention Elective
Module 11C: Information Systems in Counselling
CHCINF505C Meet statutory and organisation information requirements Elective

Study Locations

You can study with us in the following locations:

  • Northern Rivers NSW with locatins in the following sites: Ballina, Grafton, Lismore, Coffs Harbour
  • Sunshine Coast QLD with Lifebridge Community Services (Caboolutre, Gympie and Brisbane students welcome)
  • Gold Coast QLD CTA Campus (Brisbane students welcome)
  • Ipswich QLD CTA site (Brisbane and Toowoomba students welcome)
  • Mole Creek Tasmania CTA rural residential campus (Launceston, Devonport, Hobart, and other Tasmanian students as well as students from Wagga Wagga, Mildura, Mt Gambia SA and Melbourne students can stay on campus and be travelled, fed and accommodated as part of our service to regional areas)
  • Malanda QLD CTA campus (Mt Isa, Cape York, Cairns, Atherton Tablelands and Innisfail students welcome and can stay on campus and be travelled, fed and accommodated as part of our service to regional areas)
  • Townsville QLD CTA campus
  • Enquire also for Bunbury and Mandurah Western Australia keep posted for 2014!


Distance Education is available for all students who are not able to come to a site location.


We have a 95% graduate rate with distance education as we have brilliant tutors who are committed to top outcomes.


VET FEE-HELP is available to defer all fees and course costs for eligible students.


Indigenous students have enjoyed staying at our Malanda rural campus where all courses are ABSTUDY approved and delicious home-style cooking and relaxed accommodation makes studying feel friendly and enjoyable. Wake up in the country!



Enrolment Information

Enrolment: Now Open!

Location: Townsville, Malanda, Maroochydore, Mount Isa, Cairns, Ipswich, Brisbane & Gold Coast QLD, Northern Rivers NSW, Hobart TAS, Perth WA, Bunbury WA

Delivery: Mixed mode (block study plus on-line), Distance Education call for options

All delivery options include face to face training.


Course training materials are included in the enrolment fee, and include assessment workbooks and access to our online training portal provided by PBWorks. For students who have no internet access, printed materials will be made available. For students who have internet access but want printed materials, they can be provided separately for a fee to cover the production of the materials.





Support to pay your fees

Community Training Australia can assist you to access assistance to pay your course fees.

Community Training Australia offers government supported loans through VET FEE-HELP, a system which allows you to fully defer payment of your course fees through a loan with the Federal Government. You can find more information about VET FEE-HELP at the Study Assist website.


VET FEE-HELP is an income contingent loan scheme that assists eligible students to pay for all or part of their VET tuition fees. Students wishing to access VET FEE-HELP assistance are invited to discuss their eligibility with the staff at the Information Office at any CTA campus.




To gain entry into CHC51712 Diploma of Counselling it is recommended that candidates have sufficient relevant work experience to indicate likely success at this level of qualification in a job role involving:

  • The self-directed application of knowledge with substantial depth in some areas
  • The exercise of independent judgement and decision-making
  • The application of relevant technical and other skills.



How to apply

Community Training Australia accepts enrolments into the Diploma of Counselling year-round. You can apply to enter the course by visiting one of our campuses in person, by calling our friendly Course Advisory staff on 1800 OPTIONS or by completing our easy-to-use online enrolment form.


Click to enrol now!

The Community Training Australia website is also host to relevant documents you will need to sign up for this course. Click the button below to view all of the related files and documents.



We also encourage all potential students to read general information about studying with Community Training Australia, which can be accessed by clicking on the button below.



Recognition of Prior Learning (RPL) and Credit Transfers

RPL is the process of collecting the evidence that you have the required skills and knowledge already to provide the qualification or statement of attainment for a specific unit of competency.

If you believe that you have enough experience in this field to demonstrate your skills and knowledge or you have gained skills through a formal training pathway, or a mix of these, you should enquire about RPL. Related industry experience could be in a role specific to this qualification and include significant work related to the units listed above. In other situations, you may have already completed training for some of the required units. In this situation you may be eligible for a Credit Transfer.



ABSTUDY Information

This course is considered by Centrelink to qualify as full-time study. This means that all our Aboriginal and Torres Strait Islander students are eligible to receive ABSTUDY benefits for the duration of their study. These benefits include Government-funded travel to Townsville for study, accommodation and meals while you study in Townsville, and depending on income a fortnightly allowance paid to your bank account. Please click the button below to download appropriate ABSTUDY forms and for more information. You can submit the appropriate ABSTUDY forms with your enrolment application and we will forward them on your behalf, or you can apply to Centrelink directly and notify us your intention to claim ABSTUDY so that we can arrange travel and accommodation for you. 

Please note: ABSTUDY requires a minimum of three (3) weeks in advance in order to process travel and accommodation applications for our students (added to our administrative time to process your enrolment application). If we do not receive your enrolment pack with time to process before this minimum period, there is a good chance that the travel and accommodation for your first block will not be funded initially, and you will have to organise your own travel and accommodation for this first block. However, assuming your application to ABSTUDY is successful after this point, you may claim back a rebate for the money spent on these arrangements so long as you keep your receipts (the form required to claim back money spent on study-related travel and accommodation is also available to download through the button below).



Request More Information

If you have any more questions regarding this course, the button below will take you to a form that you can fill out with your detailed request. You may leave us a phone number or email address and a member of our staff will get back to you as soon as possible. Alternatively, you can call our office on 1800 OPTIONS and one of our friendly staff will assist you.



This course complies with the Australian Quality Training Framework (AQTF) as Nationally Recognised Training

Last Updated ( Wednesday, 06 November 2013 16:52 )