Case Managers work with individuals and families who are having a rough time in life. Disability, parenting in difficult circumstances, mental health problems, migration and relocation, addictions etc. can impact the capacity of people to cope and access the services that they need to live a happy life. Case Managers make a difference to people's lives. The Diploma of Community Services (Case Management) (CHC52008) is a nationally recognised award consisting of 16 Units of Competency. The course is designed to prepare you for case management roles in the community services sector. The course provides the skills and knowledge essential for effective communication, service coordination, networking, risk management, occupational health and safety as well as matters specific to case management.

Community Training Australia (CTA) is currently delivering the Diploma of Community Services (Case Management) in partnership with the Australian College of Applied Psychology (ACAP) and as a graduate of this course you will be eligible to access a number of pathways into courses offered both by CTA and by ACAP. For further information about ACAP please refer the their website at http://www.acap.edu.au.

Fee Schedule: $805 per module, $9,660 complete (VET FEE-HELP available) .

Modules: 12

• Higher School Certificate or equivalent.

• Aged 21 years and over and assessment of literacy skills to ensure equivalence to successful completion of Higher School Certificate or equivalent and to meet normal requirements for workplace reporting and record keeping.

• A Certificate IV qualification from either the Community Services or Health Training packages.

Enrolment
Please contact Sean on (07) 4772 4103 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it to receive further information and enrolment information.

As a part of the selection process for this course, you will be required to undertake a telephone interview, submit a written application and complete a language literacy and numeracy test.

Mixed Mode Training

The course will be run over four 5 day blocks in Townsville Queensland. In each block, students will complete practical activities and assessments where skills in working with individuals and families in case management will be developed. Power point presentations, reading materials, group yarning and practice sessions all make the learning fun and relevant.

In addition to the learning that you complete during the blocks you will also be required to complete readings and learning activities and assessment tasks back home. Our friendly and helpful tutors are available for support by phone or email.

Townsville Campus

Training is held in the beautiful newly refurbished Holiday Inn in the heart of the city located at 334 Flinders Street, Townsville on the 3rd Floor. The Holiday Inn has fantastic Indigenous decor from carpet to original artworks and comfortable beds. Indigenous students eligible for ABSTUDY are also accommodated at the hotel and enjoy quality food and 4.5 star service.

The Holiday Inn has a swimming pool on the 20th floor, guest laundry on the 18th and 8th floors and a 24 hour serviced desk. In addition guests have complementary gym access at Tropical Bodies. Across the mall is the famous Cowboys Leagues Club.


Indigenous students who are travelling with Abstudy have all food and accomodation provided.

Local students will be provided with morning and afternoon tea, but should bring lunch from home. There are also many coffee shops, cafes and supermarkets within close walking distance.

To complete the Diploma of Community Services (Case Management) you will need to complete the following Nationally Recognised Units of Competency.

It may be possible to shorten the length of this course by applying for Recognition of Prior Learning for your work or life experiences or, through qualifications obtained through formal studies or training. For more information regarding Recognition of Prior Learning contact Community Training Australia.

This course is designed to assist those wanting to work in areas such as family support services, not for profit community organizations, government agencies, sexual health services, community health centres, outreach services and residential services. This course is particularly relevant if you are employed, or seeking employment, in the following occupations:

• Case Manager

• Options Coordinator

• Community Support Manager

• Welfare Support Manager

• Indigenous Health Worker

Graduates of the Diploma of Community Services (Case Management) may apply for admission into the Australian College of Applied Psychology’s Bachelor of Applied Social Science course with advanced standing equivalent to eight out of 24 modules. For further information, please go to:

http://www.acap.edu.au/UnderGraduate/index.html