Case Managers work with individuals and families who are having a rough time in life. Disability, parenting in difficult circumstances, mental health problems, migration and relocation, addictions etc. can impact the capacity of people to cope and access the services that they need to live a happy life. Case Managers make a difference to people's lives.

The Diploma of Community Services (Case Management) is a nationally recognised award consisting of 16 Units of Competency (12 Modules). The course is designed to prepare you for case management roles in the community services sector. The course provides the skills and knowledge essential for effective communication, service coordination, networking, risk management, occupational health and safety as well as matters specific to case management.

This course is designed to assist those wanting to work in areas such as family support services, not for profit community organizations, government agencies, sexual health services, community health centres, outreach services and residential services.

Employability Skills

To view the Empoyability Skills Summary for this qualification, click the button below.

Graduate Outcomes

Upon successful completion of qualification, possible occupational titles may include (but are not necessarily limited to):

• Case Manager
• Case Coordinator

There are no organisations or associations requiring this qualification as part of their membership approval process. However, there are a number of organisations and groups that relate to case management. It is strongly suggested graduates who intend to or are working in the field of case management become involved with such groups to stay current in the industry. Such groups include (but may not be limited to):

• Case Management Society of Australia

Articulation and Study Pathways

Articulation and further study pathways for this program include:

• Charles Sturt University – Bachelor of Social Science (Social Welfare): 2 years credit

Further negotiations are underway with Universities and other Tertiary Education Providers. This qualification may also allow entry into certain other qualifications in the Community Services VET Training Package at Advanced Diploma, Vocational Graduate Certificate or Vocational Graduate Diploma level.

This course is delivered in mixed-mode block training, consisting of four 5-day training blocks spread over several months. Students are required to attend all training blocks to receive training, and to participate in group work and practical observation of applied knowledge gained during training. Assessments may be completed in class, however students are expected to complete any assessments not completed in block study periods in their own time between blocks.

Course training materials are included in the enrolment fee, and include assessment workbooks and access to our online training portal provided by PBWorks. For students who have no internet access, printed materials will be made available. For students who have internet access but want printed materials, they can be provided separately for a fee to cover production of materials.

Enroling now for Semester 1

Starts: 1st March 2012

Location: Townsville (Block Mode) , Sunshine Coast

Delivery: Mixed Mode, Distance (workshops included) call for options

All delivery options include face to face training.

Support to pay your fees

At Community Training Australia there is assistance to help you pay your fees.

VET FEE HELP, a system like HECS at university (find more information at www.deewr.gov.au/vetfeehelp)

VET FEE-HELP is an income contingent loan scheme that assists eligible students to pay for all or part of their VET tuition fees. Students wishing to access VET FEE-HELP assistance are invited to discuss their eligibility with the staff at the Information Office at any CTA campus.

Eligibility

To gain entry into CHC52008 Diploma of Community Services (Case management) it is recommended that candidates have sufficient relevant work experience to indicate likely success at this level of qualification in a job role involving:

• The self-directed application of knowledge with substantial depth in some areas
• The exercise of independent judgement and decision-making
• The application of relevant technical and other skills.

How to apply

• Directly to Townsville Campus:  Part-time applicants and mid year applicants - full-time and part-time
• Enrolment Information
• Enrolment Forms

Recognition of Prior Learning (RPL) and Credit Transfers

RPL is the process of collecting the evidence that you have the required skills and knowledge already to provide the qualification or statement of attainment for a specific unit of competency. If you believe that you have enough experience in this field to demonstrate your skills and knowledge or have gained skills through a formal training pathway or a mix of these, you should enquire about RPL. Related industry experience should be in a role specific to this qualification and include significant work related to the units listed above. In other situations, you may have already completed training for some of the required units. In this situation you may be eligible for Credit Transfer.

ABSTUDY Information

This course is considered by Centrelink to qualify as full-time study, and as such all our Aboriginal and Torres Strait Islander students are eligible to receive ABSTUDY benefits for the duration of their study. These benefits include Government-funded travel to Townsville for study, accommodation and meals while you study in Townsville, and depending on income a fortnightly allowance paid to your bank account. Please click the button below to download appropriate ABSTUDY forms and for more information. You can submit the appropriate ABSTUDY forms with your enrolment application and we will forward them on your behalf, or you can apply to Centrelink directly and notify us that you intend to claim ABSTUDY so that we can arrange your travel and accommodation for you. Please note: ABSTUDY requires a minimum of three (3) weeks in advance in order to process travel and accommodation applications for our students (added to our administrative time to process your enrolment application). If we do not receive your enrolment pack with time to process before this minimum period, there is a good chance that the travel and accommodation for your first block will not be funded initially, and you will have to organise your own travel and accommodation for this first block. However, assuming your application to ABSTUDY is successful after this point, you may claim back a rebate for the money spent on these arrangements so long as you keep your receipts (the form required to claim back money spent on study-related travel and accommodation is also available to download through the button below).

Request More Information

If you have any more questions regarding this course, the button below will take you to a form that you can fill out with your detailed request. You may leave us a phone number or email address and a member of our staff will get back to you as soon as possible. Alternatively, you can call our office on (07) 4772 4103 and one of our friendly staff will look after you.